5/3/2023 0 Comments Post office bixSpecifically, out of 1,731 no-fee PO boxes reviewed, we found: Our objective was to determine whether internal controls over no-fee PO boxes were effective to ensure only eligible customers received the service.Ĭontrols over no-fee PO boxes were not always effective to ensure that only eligible customers received the service. In total, we visited 17 retail units and reviewed 1,731 no-fee PO boxes corresponding to those units from October 24, 2017, through January 19, 2018. Finally, per management’s request, we visited an additional two retail units. Using high‑risk analytics, such as multiple boxes assigned to one street address and unpaid fees for additional boxes, we visited an additional 12 retail units from the statistical sample of 205 retail units to validate the data. We expanded our coverage by statistically selecting 205 retail units that offered no-fee PO boxes. We visited three retail units in the Western Area to obtain an understanding of the no-fee PO box process. We estimated the total rental value of the no-fee PO boxes was about million annually. This included 1.3 million no‑fee PO boxes at 12,556 retail units. Retail personnel determine customer eligibility and enter data into the Web Box Activity Tracking System (WebBATS), a web-based application that allows retail personnel to manage PO box inventory.Īs of March 1, 2018, the Postal Service had about 21.2 million PO boxes at 33,034 retail units. Customers apply for the no-fee PO box service by completing an application and providing identification to a Postal Service employee. ![]() PS: I expect to receive respectful service and all my mail, regardless of the nature and tone of this feedback.The Postal Service offers no-fee post office (PO) box service to customers who do not receive any form of carrier delivery. I will raise this issue to the County, State, and USA Postmasters' General if this situation is not rectified within 5 business days. Marin management an answer on when you will fix the mailbox cluster(s) that are broken. There is not a sense of urgency, but a lot of attitude from some of the employees.īased on the above calculation, I will start sending you invoices for this inconvenience starting today. Furthermore, the time it takes for someone to answer the door is painstakingly slow. That means every day I have to pick up my mail, you are costing me $5.50 just to get my mail. The post office is approximately 4.4 miles from my apartment. The IRS approved mileage rate is 62.5 cents per mile. Fixing these clusters is the responsibility of the USPS, not the apartment complex. While some of the boxes have been fixed, or were not damaged, many of us are still waiting for the units to be fixed. Some of the mail is important, like legal documents, bills, healthcare notices and enrollment information and much more, as you should know. It has been over 6 weeks now, and we must spend a lot of time and money just to pick up our mail. Several of us customers are still waiting for the USPS to come and fix our mailbox cluster. Address 1717 East Beltline Road, apartment 1-126. Address: 450 S Denton Tap Rd, Coppell TX 75019 Large Map & DirectionsĪttention: Coppell Postmaster or Director of USPS Operations Coppell.
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